Health and Welfare Services
Authority and Primary
Health Care Trust
As part of the changes to the NHS brought about by
the Health and Social Care Act 2012, Primary Care Trusts
(PCTs) and Strategic Health Authorities (SHAs) ceased
to exist on 31 March 2013.
|South Kent Coast
Clinical Commissioning Group
South Kent Coast Clinical
Commissioning Group (CCG)
Dover District Council Offices, Whitecliffs Business
Park, Whitfield, Dover CT16 3PJ.
This new organisation took over responsibility for local
healthcare services from the area's Primary Care
Trust on 1 April 2013. The CCG brings together
a group of healthcare professionals responsible for
deciding what services are provided, by whom and where.
They will commission the majority of local health services
for people in the Shepway district, Dover and Deal.
This includes most hospital and community NHS-funded
services, though not primary care or very specialised
The CCG has a £253m budget allocated by the Department
of Health for spending on:
community health services such as district nurses,
acute services for those who are ill or injured and
need specialist care,
mental health services and
the cost of prescribed medication.
For details of local doctors,
dentists, opticians, pharmacists, hospitals and other
health service providers, see the NHS Services
Local dispensing chemists:
These are also listed under "Chemists/Pharmacies"
in our Local Shopping and Business Services. Please
For chemists opening times, see: www.nhs.uk/Service-Search/Pharmacy/LocationSearch/10
East Kent Hospitals University
NHS Foundation Trust
Headquarters: Kent and
Canterbury Hospital, Ethelbert Road, Canterbury, Kent
This organisation is one of the largest hospital trusts
in England, with five hospitals serving a local population
of around 759,000 people. It provides acute hospital
services, the treatment provided in a hospital for medical
and surgical conditions that cannot be dealt with at
a local doctor's surgery or clinic.
with 24-hour Accident and Emergency facilities:
Elizabeth The Queen Mother Hospital
Ramsgate Road, Margate, Kent, CT9 4AN
01843 225544; fax: 01843 220048.
William Harvey Hospital
Kennington Road, Willesborough, Ashford, Kent, TN24
with a Minor Injuries Unit:
London Road, Deal.
Open: 8am-6pm, 365 days a year
Kent and Canterbury
Ethelbert Road, Canterbury, Kent, CT1 3NG
Open: 24 hours a day, 365 days a year.
Coombe Valley Road, Dover CT17 0HD
Open: Monday-Friday: 9am-7pm
Saturday, Sunday and Bank holidays: 10am-6pm
Christmas Day and Boxing Day: closed.
South East Coast Ambulance
Service NHS Foundation Trust
Kent Office: South East Coast Ambulance Service,
Heath Road, Coxheath, Maidstone, Kent ME17 4BG
0300 1230999; e-mail:
|Advice and Information
NHS 111 service
Free expert health advice and reassurance, available
24 hours a day. The NHS 111 service replaces the previous
NHS Direct service.
111 (free); website: NHS
Advice on healthy living, common medical conditions
and sources of help.
Independent source of information on a very wide range
of health and welfare topics. website: Surgery
Citizens Advice Bureau
For details, please CLICK
Connexions Kent & Medway
A free and confidential advisory service for all 13-
to 19-year-olds (and also young people up to 25 with
learning difficulties and disabilities). Covers a wide
range of issues including housing, careers, relationships,
sources of recreation and leisure facilities, local
volunteering opportunities and job vacancies. Assistance
is also available to parents and carers needing help
on how to advise their children on qualifications, training
and employment. The organisation has access points across
the county and advisors attached to many Kent schools.
Domestic Abuse Support
A weekly advice centre for anyone suffering domestic
violence. It provides free and confidential support
on the options available to victims such as involving
the police, seeking alternative accommodation, obtaining
legal advice and ensuring personal safety. The Support
Service is open on Tuesdays 9.30am - 1pm at the Dover
Discovery Centre, Market Square, Dover CT16 1PB.
A website providing contact details for UK counsellors
and psychotherapists, all of whom are qualified or registered
with a recognised professional body. This service is
free and confidential and includes information on the
practitioners' training and experience, areas of counselling
and fees. website: www.counselling-directory.org.uk/
Life Coach Directory
A directory of professional life coaches - who can help
those seeking a new direction in their life and to find
the encouragement they need. The website only lists
qualified/registered life coaches. All have to provide
copies of their qualifications and insurance cover or
must be registered with a recognised professional body.
A website offering a free confidential service to help
people needing professional support from a nutritionist
with information and contact details for practitioners
serving their area. The site's operators require all
nutritionists it lists to submit copies of their qualifications
and insurance cover or be registered with a professional
body with recognised codes of ethics and practice.
A-Z Directory of Alternative
and Complementary Therapies
Part of the Health Libraries website and devoted to
complementary and alternative therapies.
Channel 4 Complementary
Information from the television company designed to
help people understand complementary therapies and decide
which one may be able to help them.
The UK Complementary Therapist
and Therapy Guide
A directory that provides information on complementary
therapies and the location of therapists in the UK.
The Association of Reflexologists
in Walmer and Deal
For details of local practitioners, CLICK
HERE and select "Complementary Therapists".
Society - Deal Branch
Contact: Suzanne Green
Support Dover District and Thanet
80 Middle Street, Deal, CT14 6HL
A registered charity that offers a source of wide ranging
support and advice for those involved in the unpaid care
of relatives or friends who are ill, frail, or have a
physical or mental disability.
Manager: Tricia Cole,
01304 364637; e-mail:
East Kent Healthwalks
Contact: Martyn Jordan, East Kent HealthWalks
0800 849 4000
free, short, volunteer-led local walks aimed at people
who would like to be a little more active and improve
their health. Walks are generally between 40-90 minutes
and leave from a number of convenient local venues.
There is no need to book, walkers simply turn up for
a free HealthWalk. Most of the HealthWalks finish with
refreshments and a chat. The organisers say that walking
in a group is a great way to start and to stay motivated.
As well as improving your health and wellbeing, the
walks provide an opportunity to make new friends and
discover fresh places in your neighbourhood.
|Dover District Volunteering
Dover District Volunteering
26 Victoria Road, Deal CT14 7BJ
01304 367898; e-mail:
The volunteer centre is quality accredited with Volunteering
England and recruits volunteers and places them
with one or more of 350 plus local voluntary and community
groups. It runs a rural transport scheme and is a registered
umbrella body for Criminal Records Bureau disclosures.
The centre also seeks to raise awareness of volunteering,
promote its benefits and stimulate and encourage interest
in it. It also advises on good practice for volunteer-involving
organisations including inductions, training and supervision;
payment of out-of-pocket expenses; insurance cover for
volunteers; health and safety policies; and equal opportunities
3 Park Street, Deal CT14 6AG
01304 372608; e-mail:
Contact: Debbie Wonford (Chief Executive Officer)
The Deal Centre (Age Concern Deal Centre for the Retired
Ltd) is a registered charity offering social opportunities,
principally for people aged over 50 and volunteers. The
Centre exists to promote self-esteem, independence, diversity
and individual values.
Deal Area Foodbank,
Unit C4, Western Road, Deal CT14 6PJ
01304 728428; e-mail:
Deal Area Foodbank is one of over 250 foodbanks providing
emergency food to people in crisis. Access to the scheme
is carefully controlled through the issue of vouchers
to only those in need by a number of local agencies.
The supplies of food depend largely on the generosity
of the public and a number of local churches, businesses
and food outlets. Locally, a main collection point for
the public's donations of goods is the Town Hall in
Deal High Street.