Health and Welfare Services
Kent and Medway Strategic
Preston Hall, London Road, Royal British Legion Village,
Aylesford, Kent, ME20 7NJ
01622 710161; fax: 01622 719802; e-mail:
and Medway NHS Trust
Responsible for overall strategic planning of health
services in the Kent and Medway areas.
|Primary Health Care
Coastal Kent Primary Care Trust
Headquarters: Brook House, John Wilson Business Park,
Reeves Way, Chestfield, Whitstable, Kent, CT5 3QT
01227 795050; fax: 01227 795025
e-mail (for complaints, compliments and advice):
and Coastal Kent Primary Care Trust
The Eastern and Coastal Kent Primary Care Trust (PCT)
was formed on 1st October 2006. It is responsible for
provision of local health services in the Ashford, Canterbury,
Dover, Deal, Shepway, Swale and Thanet district areas.
|South Kent Coast
Clinical Commissioning Group
South Kent Coast Clinical
Commissioning Group (CCG)
Dover District Council Offices, Whitecliffs Business
Park, Whitfield, Dover CT16 3PJ.
This new organisation takes over the responsibility
for local healthcare services from the area's Primary
Care Trust on 1 April 2013. The CCG brings
together a group of healthcare professionals responsible
for deciding what services are provided, by whom and
where. They will commission the majority of local health
services for people in the Shepway district, Dover and
Deal. This includes most hospital and community NHS-funded
services, though not primary care or very specialised
The CCG has a £253m budget allocated by the Department
of Health for spending on:
community health services such as district nurses,
acute services for those who are ill or injured and
need specialist care,
mental health services and
the cost of prescribed medication.
For details of local doctors,
dentists, opticians, pharmacists, hospitals and other
health service providers, see the NHS Services
Local dispensing chemists:
These are also listed under "Chemists/Pharmacies"
in our Local Shopping and Business Services. Please
For chemists opening times, see: www.nhs.uk/Service-Search/Pharmacy/LocationSearch/10
with 24-hour Accident and Emergency facilities:
The Queen Elizabeth
The Queen Mother Hospital
Ramsgate Road, Margate, Kent, CT9 4AN
01843 225544; fax: 01843 220048.
Kennington Road, Willesborough, Ashford, Kent, TN24
with a Minor Injuries Unit:
London Road, Deal.
Open: 8am-6pm, 365 days a year
Kent and Canterbury
Ethelbert Road, Canterbury, Kent, CT1 3NG
Kent Ambulance NHS Trust
Headquarters: Heath Road, Coxheath, Maidstone,
Kent ME17 4BG
01622 747010; fax: 01622 743565; e-mail:
|Advice and Information
Free expert health advice and reassurance, available
24 hours a day.
0845 4647; website: NHS
Advice on healthy living, common medical conditions
and sources of help.
Independent source of information on a very wide range
of health and welfare topics. website: Surgery
Citizens Advice Bureau
For details, please CLICK
Connexions Kent & Medway
A free and confidential advisory service for all 13-
to 19-year-olds (and also young people up to 25 with
learning difficulties and disabilities). Covers a wide
range of issues including housing, careers, relationships,
sources of recreation and leisure facilities, local
volunteering opportunities and job vacancies. Assistance
is also available to parents and carers needing help
on how to advise their children on qualifications, training
and employment. The organisation has access points across
the county and advisors attached to many Kent schools.
Domestic Abuse Support
A weekly advice centre for anyone suffering domestic
violence. It provides free and confidential support
on the options available to victims such as involving
the police, seeking alternative accommodation, obtaining
legal advice and ensuring personal safety. The Support
Service is open on Tuesdays 9.30am - 1pm at the Dover
Discovery Centre, Market Square, Dover CT16 1PB.
A website providing contact details for UK counsellors
and psychotherapists, all of whom are qualified or registered
with a recognised professional body. This service is
free and confidential and includes information on the
practitioners' training and experience, areas of counselling
and fees. website: www.counselling-directory.org.uk/
Life Coach Directory
A directory of professional life coaches - who can help
those seeking a new direction in their life and to find
the encouragement they need. The website only lists
qualified/registered life coaches. All have to provide
copies of their qualifications and insurance cover or
must be registered with a recognised professional body.
A-Z Directory of Alternative
and Complementary Therapies
Part of the Health Libraries website and devoted to
complementary and alternative therapies.
Channel 4 Complementary
Information from the television company designed to
help people understand complementary therapies and decide
which one may be able to help them.
The UK Complementary Therapist
and Therapy Guide
A directory that provides information on complementary
therapies and the location of therapists in the UK.
The Association of Reflexologists
in Walmer and Deal
For details of local practitioners, CLICK
HERE and select "Complementary Therapists".
Society - Deal Branch
Contact: Suzanne Green
Support Dover District and Thanet
80 Middle Street, Deal, CT14 6HL
A registered charity that offers a source of wide ranging
support and advice for those involved in the unpaid care
of relatives or friends who are ill, frail, or have a
physical or mental disability.
Manager: Tricia Cole,
01304 364637; e-mail:
; website: www.carers-doverdistrictandthanet.org
Dover District Volunteering Centre, 26 Victoria
Road, Deal CT14 7BJ
01304 367898 or
0800 8494000 and select option for HealthWalks.
HealthWalks are free,
short, volunteer-led local walks aimed at people who would
like to be a little more active and improve their health.
Walks are generally between 40-90 minutes and leave from
a number of convenient local venues. There is no need
to book, walkers simply turn up for a free HealthWalk.
Most of the HealthWalks finish with refreshments and a
chat. The organisers say that walking in a group is a
great way to start and to stay motivated. As well as improving
your health and wellbeing, the walks provide an opportunity
to make new friends and discover fresh places in your
|Dover District Volunteering
Dover District Volunteering
26 Victoria Road, Deal CT14 7BJ
01304 367898; e-mail:
The volunteer centre is quality accredited with Volunteering
England and recruits volunteers and places them
with one or more of 350 plus local voluntary and community
groups. It runs a rural transport scheme, is a registered
umbrella body for Criminal Records Bureau disclosures
and organises the East Kent HealthWalks Scheme. The
centre also seeks to raise awareness of volunteering,
promote its benefits and stimulate and encourage interest
in it. It also advises on good practice for volunteer-involving
organisations including inductions, training and supervision;
payment of out-of-pocket expenses; insurance cover for
volunteers; health and safety policies; and equal opportunities
3 Park Street, Deal CT14 6AG
01304 372608; e-mail:
Contact: Debbie Wonford (Chief Executive Officer)
The Deal Centre (Age Concern Deal Centre for the Retired
Ltd) is a registered charity offering social opportunities,
principally for people aged over 50 and volunteers. The
Centre exists to promote self-esteem, independence, diversity
and individual values.
Deal Area Foodbank,
Unit C4, Western Road, Deal CT14 6PJ
01304 728428; e-mail:
Deal Area Foodbank is one of over 250 foodbanks providing
emergency food to people in crisis. Access to the scheme
is carefully controlled through the issue of vouchers
to only those in need by a number of local agencies.
The supplies of food depend largely on the generosity
of the public and a number of local churches, businesses
and food outlets. Locally, a main collection point for
the public's donations of goods is the Town Hall in
Deal High Street.